Shipping policy
Shipping Policy
Effective Date: July 20, 2026
Thank you for shopping with Damasco Distribution Inc. We are committed to processing and shipping your order as quickly and efficiently as possible.
Order Processing
- Orders are processed Monday through Friday, excluding weekends and U.S. holidays.
- Most orders are processed within 1–2 business days after payment has been received.
- Orders placed after business hours or on weekends will be processed on the next business day.
Shipping Methods
We ship throughout the United States using trusted carriers, including UPS, FedEx, USPS, and other commercial freight providers when appropriate.
Shipping options and estimated delivery times are displayed during checkout.
Estimated Delivery Times
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days (when available)
Delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping charges are calculated at checkout based on the destination, package weight, size, and selected shipping method.
Any applicable taxes will be calculated separately during checkout.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your shipment.
Large or Bulk Orders
Commercial, wholesale, or pallet shipments may require additional processing time and may be shipped via freight carrier. Delivery appointments may be required for certain shipments.
Shipping Delays
While we strive to meet estimated delivery times, delays caused by weather, carrier issues, holidays, or other events beyond our control may occur. Damasco Distribution Inc. is not responsible for carrier delays after an order has been shipped.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the shipment is returned, the customer may be responsible for any additional shipping charges required to reship the order.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 5 business days of the expected delivery date.
Please include:
- Your order number
- Photos of any damaged products or packaging (if applicable)
- A description of the issue
We will work with the shipping carrier to investigate and, when appropriate, provide a replacement or refund in accordance with our Refund Policy.
International Shipping
At this time, Damasco Distribution Inc. ships only within the United States unless otherwise stated on our website.
Contact Us
If you have any questions regarding shipping, please contact us:
Damasco Distribution Inc.
30 Sherwood Ln
Fairfield, NJ 07004
United States
Email: support@damascodistribution.com
Website: https://damascodistribution.com